What is Social CRM? Social CRM or social customer relationship management is the integration of social media channels into Customer Relationship Management (CRM) platforms. In simpler terms, it is a strategy that allows you to gather your client’s information about...
It’s important to first identify all of the top social media platforms available. Different social media platforms target different audiences, and have their own unwritten rules. Social media has its own language. From shortcuts, to hashtags to links. It’s imperative...
Posting content on your page is key. Businesses should use this opportunity to share meaningful and informative content. Every now and again include posts that show your brand’s cha
