What is Social CRM? Social CRM or social customer relationship management is the integration of social media channels into Customer Relationship Management (CRM) platforms. In simpler terms, it is a strategy that allows you to gather your client’s information about...
It’s important to first identify all of the top social media platforms available. Different social media platforms target different audiences, and have their own unwritten rules. Social media has its own language. From shortcuts, to hashtags to links. It’s imperative...
Posting content on your page is key. Businesses should use this opportunity to share meaningful and informative content. Every now and again include posts that show your brand’s character. Ask yourself, what are some articles your target audience would be interested...
When it comes to your business or career, LinkedIn is the way to go.It is the most professional social media platform that is used for businesses, job seekers and industry news. The language and etiquette of LinkedIn holds a unique standard against others like...
Have you ever wondered why LinkedIn is called what it is? Its purpose is to link you with other business people to help you increase your opportunities. However, LinkedIn is not like every other social media site. For example, you cannot update every hour or so, like...
